IPSA payment cards for MPs and proxies

What you need to know

As part of our ongoing efforts to streamline and enhance our expense and reconciliation processes, we are transitioning from Barclaycard corporate cards to Lloyds corporate cards. Our agreement with Barclaycard will end on 2 June 2026.

Please read the following important information carefully to ensure a smooth transition.

Card delivery

MPs

Your new Lloyds corporate card will be available to collect from the Info Hub in Portcullis House from 13-20 May.

Proxies

Your new Lloyds corporate card will be delivered to your address that we have on IPSA Online.

Please ensure your phone number and home address are up to date. Your cards should arrive on or before the week beginning 25 May 2026.

Activation process

MPs

We will activate your cards and update your phone number within a week of you receiving them, or you can activate them instantly by calling the Card Activation line on 0345 030 6263.

Once you have successfully used your Lloyds card, please safely destroy your Barclaycard.

If you experience any difficulties using your new Lloyds card, please let us know. Any cards being posted will need to be activated by calling the Card Activation line.

Proxies

Your card will need to be activated by calling the Card Activation line on 0345 030 6263.

Transaction authentication is carried out via text or phone, so please ensure your mobile phone details are correct. If you need to update these, call 0800 096 4496 or email lloydscorpcards@tsysmsemea.com.

Please read the Customer Support section of this guide before calling.

Online access

Instructions will be provided with your card which will allow you to register for Lloyds’ online services. You can do this by visiting commercialcards.co.uk/lloydsbank/, where you’ll be able to view transactions, access statements, and securely manage your account.

Your credit limit is your monthly transaction limit on your current card. The standard monthly limit remains the same as with Barclaycard.

Policy compliance

Please re-read and confirm that you understand our Payment Card Policy and guidelines.

It is essential that all card usage aligns with company policy.

Customer support

For any queries relating to your card, please contact Lloyds’ customer service teams: 0800 096 4496 or lloydscorpcards@tsysmsemea.com.

You can change your password either online or by calling the customer service team.

Customer service phone lines are open between 08:00 and 20:00 Monday to Friday, and 090:0 to 16:30 on Saturdays.

If your card is lost or stolen, please call the 24/7 helpline on 0800 096 4496.

Additional support

Thank you for your co-operation during this transition. Further enhancements and improvements to our payment card service will be made in the coming months, and we are continuing to improve your experience and provide you with better support.

For any other questions, please contact your Account Manager.