Using IPSA Online for payroll

Before you begin, open IPSA Online.

On the menu, select Your employment.

Select My information and payslips.

Select the Paperclip icon in the top right corner of the page.

In the left-hand Document archive menu, select P60 as the document type.

Open the PDF document for the P60 you wish to view.

You can apply filters to these documents using the Sort by drop-down menu in the top right-hand corner of the Documents screen.

You can also change the way you view your documents.

Use the Change view option in the centre menu in the documents pop-up gives you the option of a Detailed, List, or Grid view.

Before you begin, open IPSA Online.

On the menu, select Your employment.

Select My information and payslips.

Select the Paperclip icon in the top right corner of the page.

In the left-hand Document archive menu, select Payslip as the document type.

Open the PDF document for the payslip you wish to view. Payslips are categorised by financial year (month one is April and month 12 is March).

You can apply filters to these documents using the Sort by drop-down menu in the top right-hand corner of the Documents screen.

You can also change the way you view your documents.

Use the Change view option in the centre menu in the documents pop-up gives you the option of a Detailed, List, or Grid view.

1. Check if you have enough money in your budget by visiting our summary of 2025-26 budgets.

2. Decide if you want to recruit someone on a permanent, fixed-term or casual basis.

3. Advertise the vacancy and conduct appropriate assessments to ensure you have the best candidate for the role. (The Members’ HR Advice Service in the House of Commons can provide advice at this stage – their number is 020 7219 2080).

4. Complete the security vetting forms and return them to the Pass Office. Anyone working for you should be security cleared in advance. This is for your protection and the protection of others. Until an MP (as sponsor) has been informed that security clearance has been granted for their staff member, no firm offer of employment should be made, nor must they allow that person to work on the estate or access the parliamentary network.

5. As the employer, ensure the candidate has the right to work in the UK using the employer's right-to-work checklist.

You can now use the MPs’ staff new starter tool to complete the new starter form as follows.

Enter the Constituency.

The MP’s name and email address will be populated automatically.

Click Employee details.

If you are an Office Manager or Proxy completing this form on behalf of the MP, type your email address over the MP’s email address to ensure you receive the job description, contract and key terms documents to review and send to the new starter.

Once all stages of this process are complete, the completed documents will be sent automatically to the MP for their signature.

As the employer, the MP is legally required to sign the form.

Enter the employee’s details.

Click Next.

You must ensure the email address submitted for the new starter is correct as their employment contract will be delivered to them to sign.

Complete the cover sheet, ensuring the job description and contract information match.

Click Job details.

Enter the job details. If you have already have a Job Description signed by the MP and the new starter, you can upload it here. Alternatively you can create a job description by clicking 'I would like to create the job description now'. This will form part of the New Starter documents and will be digitally signed by both parties during the New Starter process.

Click Employment details.

Enter the employment details.

Select Create contract.

You will receive an email containing the job description, employment contract, key terms document.

Review these documents and click the Send to employee link in the email.

Add any additional comments and click Complete.

If the job description, contract and key terms documents are incorrect, you can amend the details using the link in the email.

If you are an Office Manager or Proxy and completing this form on behalf of the MP and you added your email address in Step 1, the email will be sent to you.

The new starter will receive an email prompting them to review and complete their details.

They will be asked to upload their HMRC Starter checklist or P45.

They must sign the declaration digitally and then submit the form.

You will receive an email asking you to approve and sign the form digitally.

Click Approve and then sign in the box.

Click Complete.

The new starter will receive an email asking them to approve and sign the form digitally.

Once you and the new starter have completed the form, an email will be sent automatically to the IPSA Payroll team with the job description, contract, key terms document and HMRC form or P45 for processing and entry into IPSA Online.

If you are an Office Manager or Proxy completing this form for the MP, you must not sign on their behalf.

As the employer, the MP is legally required to sign the document.

To apply for adoption leave, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left of the screen.

Select the MP Staff Adoption Notification Form from the menu.

Complete the Form description field with your name, the date and Adoption leave.

In the Adoption leave request tab, under Resource details the following details will be completed automatically:

• your name

• cost centre

• your National Insurance number

• the name of the MP you work for

• the date the form was raised

Under Adoption details select the Adoption leave start date calendar icon and choose the appropriate date.

Under Adoption details select the Adoption leave end date calendar icon and select the appropriate date.

If you are attaching the Matching Certificate, first select Save as Draft or Submit Form to generate a form ID and then select the paperclip icon.

Then select the Matching Cert. attached box.

If you are adopting from overseas, fill in the relevant sections.

Complete the Declaration.

Select Submit form.

Open IPSA Online.

Select the Main menu tab.

Select the Your employment tab on the left-hand side.

Select My information and payslips from the menu.

Select the Salary Information tab.

Your annual salary will appear in the Rate column.

The Date From/Date To fields reflect when the salary rate was saved. IPSA Online must record a future end date – you can ignore this.

To apply for a bike loan, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left of the screen.

Select the Bike Loan form form in the menu.

Add a description for the form in the Form description.

Type in the Cost of bicycle.

Type in the amount of Amount of loan required.

Read the Terms & Conditions and Employee’s authorisation (if applicable) carefully.

Select Submit form.

To record caring leave for your staff, open IPSA Online.

Select the Main menu tab.

Select the Time and Expenses tab on the left-hand side.

Select Absence entry from the menu.

Select the Add button.

Select the Resource ID field, press the space bar to produce a list of staff members and select the relevant member of staff.

Please select the absence code “CAREPAID” (Caring Leave – Paid).

If the employee is not to be paid for caring leave, or the caring leave extends beyond five days per year, select the absence code “CAREM” (Caring Leave – Unpaid).

Select the Date from calendar and select the first date of absence.

Select the Date to calendar and amend the last date of absence. The system will default to a single day's absence which could be incorrect.

Select Save to add the absence.

To make a caring leave record ready for payroll, during the recording process, select the box marked Draft, then select Ready, and then select Save.

If this step is not completed, Payroll cannot load the caring leave entry on the system.

Open IPSA Online.

In the MP Staff Overtime & Casual Claim Form all relevant information about the hours worked should be included.

In the Rate field, select Regular time .

Holiday pay will then be calculated based on these hours.

Instead of requesting some of their holiday pay, or being paid the entire amount when they leave, each month the calculated holiday pay will be added to their monthly salary and paid monthly.

This additional payment will appear as a new line on their payslip.

To make changes as above, open IPSA Online.

Select the Main menu tab.

Select the Contractual Changes Form.

The Form ID field will state [NEW] and will be automatically generated when the form is saved.

In the Form description field enter a description of what the form is, detailing who the change is for and what the type of change is.

In the Employee Details section, select the relevant staff member from the drop-down list in the Employee name field.

Select the Position from the drop-down menu.

The current job title should automatically populate.

If you are changing the job title, please enter the new title in the free text field, in line with the job descriptions available.

Please also enter or select the effective date in the Date effective box.

If a new job title has been added, you will need to attach a Variation Letter and create a new job description.

You can attach these via the Paperclip icon in the top right-hand corner of the page.

Please note – you will need to save your form as a draft before being able to attach any documents.

When adding an attachment to this form, make sure to select "Terms and Conditions" in the top-left corner of the screen and then select Add a document.

Select Upload and find the file you wish to attach.

The document title will automatically populate with the name of your file, but you can override this if you wish.

Select Save.

If you want to attach more than one file, repeat the steps listed above.

If these documents are not provided the form will be returned to you.

If you are unable to attach any documents please, email them to payroll@theipsa.org.uk.

Note: if you change someone's job title this does not automatically update the field on this form showing the Max FTE for the role as this is driven by their current job title, not the new one.

The current hours per week will populate automatically.

If the hours need to be changed, please enter the new weekly hours in the Revised hours box.

Please also enter or select the effective date in the Date effective box.

Please also complete the New hours per day field(s). This is a mandatory requirement for any change in hours.

If this is not included, the form will be returned to you.

This section should only be used if you are instructing us to make an annual pay increase from 1 April.

Please enter the New actual salary that the staff member should be paid (excluding on-costs).

This form does not need to be completed for the automatic increase.

Please use the links on the form if needed to look at the automatic increase guidance and the relevant pay bands.

The Max FTE (full-time equivalent) for the role will automatically appear based on the job title we have on record.

The form will provide a note if a salary is entered that is over the relevant pay scale.

Please be mindful that the actual salary could be their part-time salary but the maximum salary for the role shown will be the full-time salary.

To calculate the part-time equivalent:

Divide the maximum FTE Salary for the role by the FTE hours, then multiply it by the weekly part-time hours.

If you want to amend a staff member's salary, be aware that their current salary in the Current salary P/A field is populated automatically and you will not be able to change this field.

This actual salary will show you the salary as of today when the form is completed.

Type the new salary in the Revised salary P/A field.

Alternatively, fill in the Salary increase (%) to increase the salary by a percentage.

If the staff member is on an IPSA contract, please ensure the revised salary falls within our salary bands for the London area and the non-London-area.

Select the Calendar icon and select the date the changes take effect.

Select Submit form.

To apply for maternity leave, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left of the screen.

Select MP Staff Maternity Leave Request Form from the menu.

Complete the Form description field with your name, the date and "maternity leave".

In the Maternity details tab, under Resource details the following details will be added automatically:

• your name

• cost centre

• your National Insurance number

• the name of the MP you work for

• the date the form was raised

Select the EWC (Expected Week of Childbirth) calendar and enter the EWC or date child was born.

Select the Maternity leave begins calendar, and then select the appropriate date.

Select the Return from maternity and select the appropriate date.

A Maternity Certificate (MATB1 Form) enables a pregnant woman to claim Statutory Maternity Pay from their employer.

The certificate:

• verifies the pregnancy

• confirms the date of the expected week of confinement

• confirms the actual date of birth when completed after confinement

Doctors or registered midwives must issue form MATB1 free of charge to their pregnant patients for whom they provide clinical care.

To attach a MATB1 form either select Save as Draft or Submit Form to generate a form ID. Then select the paperclip icon to attach the from.

Then select the MATB1 attached box.

Enter the correct date in the Date MATB1 attached box.

Select Submit form.

To check your proxy settings, open IPSA Online.

Select the Main menu tab.

Select Your employment and MP cost centre.

Select Attributable values and press the space bar. Select the option that appears.

Select the MP approvals tab. You will be able to see which person in your office has payroll and expenses permissions.

To update your proxy settings, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left of the screen.

Select MP Proxy Form from the list.

The Form ID field will state [NEW] and will be automatically generated when the form is saved.

In the Form description field, type a description telling us what you would like to do (for example, nominate a new proxy, delete a proxy or change proxy permissions).

In the Proxy staff member field, use the drop-down arrow and select the staff member whose details you want to update.

Select the Effective date calendar and select the date you want the changes made by. If you are changing permissions from one staff member to another, you should ensure you have allowed enough time for your existing proxy to approve all outstanding activities in the system. Please allow IPSA two working days to make the requested changes. Around the payroll cut-off date, this may take longer.

Select the relevant box if the change is a Deletion , Addition, or Replacement

Select the Proxy options. You can have one person to do both expenses and payroll proxy functions for you, or you can nominate two different people or you can choose to do some or all of the work yourself.

Options A and B allow you to choose between expense proxy options.

Options C and D are the different payroll options.

Once you have chosen the proxy settings which suit your office, select Submit form.

Open IPSA Online.

On the menu, select Your employment.

Select My information and payslips.

Select the Paperclip icon in the top right corner of the page.

In the left-hand Document archive menu, select MP Reference Request as the document type.

Open the PDF document for the reference.

Open IPSA Online.

From the Main menu select Your Employment

From the menu, select MP: Team Report.

Press the Save button at the bottom of the screen

Select Your ordered reports.

In the next screen, select the Show report button.

Your report will then be opened as a spreadsheet in Excel.

The report can be saved in your Favourites so you can access it quickly the next time you need it without having to navigate to its location.

To add the report in your Favourites, while it is open select the Heart icon in the toolbar.

The report is now saved to your dashboard.

Open IPSA Online.

From the Main menu select Your employment, and then select MP Team Report – Proxy Access.

Press the Save button at the bottom of the screen

Select Your ordered reports.

In the next screen, select the Show report button.

Your report will then be opened as a spreadsheet in Excel.

The report can be saved in your Favourites so you can access it quickly the next time you need it without having to navigate to its location.

To add the report in your Favourites, while it is open select the Heart icon in the toolbar.

The report is now saved to your dashboard.

Open IPSA Online.

From the Main menu select Your employment.

Select My Team Absence.

A report for the current calendar year will open.

You can view staff holidays and sickness by week, month or year.

If your staff use IPSA Online to book their holiday, you can see their names on the calendar. You can also see their names on the calendar for any sick days they have taken.

Holiday will show in green and sickness will show in orange. You need to click on the relevant one to move between the two.

By hovering over their names, you can see the exact dates they have booked.

To record neonatal leave for your staff, open IPSA Online.

Select the Main menu tab.

Select the Time and Expenses tab on the left-hand side.

Select Absence entry from the menu.

Select the Add button.

Select the Resource ID field, press the space bar to produce a list of staff members and select the relevant member of staff.

Up to 12 weeks may be taken at full pay.

Please select the absence code NC-INFRM SNCP - Neonatal Leave Inform IPSA.

Select theDate from calendar and select the first date of absence.

Select the Date to calendar and amend the last date of absence.

Select Save to add the absence.

To record parental bereavement leave for your staff, open IPSA Online.

Select the Main menu tab.

Select the Time and Expenses tab on the left-hand side.

Select Absence entry from the menu.

Select the Add button.

Select the Resource ID field, press the space bar to produce a list of staff members and select the relevant member of staff.

Up to two weeks may be taken at full pay.

Please select the absence code BL-INFRM SPBP - Bereavement Leave Inform IPSA.

Select theDate from calendar and select the first date of absence.

Select theDate to calendar and amend the last date of absence.

The system will default to a single day's absence, which could be incorrect.

Select Save to add the absence.

To apply for paternity leave, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left of the screen.

Select MP Staff Paternity Leave Request Form from the menu.

Complete the Form description field with your name, the date and "paternity leave".

In the Paternity details tab, under Resource details the following details will be completed automatically:

• your name

• cost centre

• your National Insurance number

• the name of the MP you work for

• the date the form was raised

Select either Paternity Birth or Paternity Adoption from the drop down option and press the tab button on your keyboard. The next fields will then appear.

Click the Add button to enter your leave.

Click on the Add button.

Enter the expected week of childbirth/date the child was born, or enter the expected/notified match date of the child.

Select the Start date of leave calendar and then select the appropriate date.

Select the End date of leave calendar and select the appropriate date.

If your paternity leave is not being taken as one period, please click on the Add button to add the other relevant weeks.

Please read the Declaration.

Click on the Save as draft button at the bottom of the screen.

Click on the paperclip button on the top right-hand side of the screen.

Click on the Add a document button.

Click the Upload button.

Go to the location you have saved the MATB1 form or Matching certificate.

Double click on the document.

Press Save in the Add a document popup box.

Click on the X to close the document archive box.

Select Submit form.

To process a reward and recognition payment, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left-hand side.

Select Reward and Recognition Form from the menu.

Fill in the Form description field.

Do not make any changes to theForm ID field.

Using the drop-down menu, select the staff member you wish to reward.

Connected Parties are not allowed to be paid Reward & Recognition payments in line with The Scheme (rule 7.3.f).

Type in the Cash reward amount (making sure it follows Scheme rules).

A temporary suspension remains in place for 2024-25 regarding the 2% limit staffing budget.

However, individual payments remain at a maximum – per staff member – of no more than £1,000 (excluding on-costs) paid in each financial year.

In the Additional comments box, briefly describe why the staff member is receiving the award.

Read the Declarationcarefully and make sure you have adhered to it.

Select Submit form.

To apply for a season ticket loan, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left of the screen.

On the menu, select the Season Ticket Request Form.

Add a description for the form in the Form description.

Type in the total Cost of ticket.

Type in the amount of Advance required.

Select the icon to select the Period from and Period to dates.

Fill in the Period of repayment in months (for example, repay over 12 months).

Complete the Journey from and Journey to fields.

Read the Terms & Conditions and Employee’s authorisation (if applicable) carefully.

Select Submit form.

To apply for shared parental leave, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left of the screen.

Select the MP Shared Parental Leave Form from the menu.

Complete the Form description field with your name, the date and "shared parental leave".

In the Shared parental leave tab, under Resource details the following details will be added automatically:

• your name

• cost centre

• your National Insurance number

• the name of the MP you work for

• the date the form was raised

Use the Calendar icons to select Child's expected date of birth/date of placement for adoption, Actual date of birth, and the Start and End dates of leave.

Use the Calendar icons to select the start and end dates for maternity leave the mother/main adopter will take, or the maternity allowance period if the mother/main adopter is not entitled to statutory leave.

Enter the number of weeks leave the mother/main adopter had.

Enter the number of weeks you wish to take.

Use the Calendar icon to select your start and end dates of shared parental leave.

Select the I Confirm tick box.

Only complete the Notice of curtailment section if you are the mother or main adopter. Select the the End leave date calendar and select the appropriate date.

Read the Employee declaration carefully.

Complete all fields with details of the other parent.

Please read the Declaration carefully.

Select Submit form.

To record sickness or unpaid leave for your staff, open IPSA Online.

Select the Main menu tab.

Select the Time and Expenses tab on the left-hand side.

Select Absence entry from the menu.

To view and amend historical or draft sickness and unpaid leave records, select Open.

Type the resource name and select Load.

Select the Add button.

Select the Resource ID field, press the space bar to produce a list of staff members and select the relevant member of staff.

Select the Absence code field and select (SICK) Sick from the list.

Do not enter the absence reason.

Select the Date from calendar and select the first date of absence.

Select the Date to calendar and amend the last date of absence. The system will default to a single day's absence which could be incorrect.

If the staff member has not yet returned to work yet, select the Open-ended absenceOpen-ended absence button and enter the preliminary end date for their expected return.

If the staff member was sick for part of the day, you can include the time in the Time from and Time to fields.

Select Save to add the absence.

You must have details of the staff member's home address, personal email address, last date of employment, details of their annual leave, and reason for leaving to hand.

Open IPSA Online.

From the Main menu select Forms.

Select MP Staff Leaver Form.

The Form ID field will state [NEW] and will be automatically generated when the form is saved.

In the Form description field enter a description of what the form is and the name of the staff member.

In the Submitted By Details section, your name will automatically appear in the Entered By field.

In the Leaver details section, select the staff member from the drop-down Select who is leaving list.

Press the spacebar to reveal the dropdown list of available staff.

Enter their Home Address .

Enter their Personal E-mailaddress, which is a mandatory field. Their final payslip and P45 will be sent to their home address.

In the Leaver Information section, first select the Calendar icon and then select the relevant date in the Last date of employment field.

In the Reason for leaving field, press the space bar and select the reason from the list. If the reason is Redundancy, a copy of the dismissal notice letter signed by both the MP and MP Staff member must be provided.

Advice on how to do this is at the end of this How to use IPSA Online guide.

In the Staying within Parliament field, select Yes if you know the staff member has another job with a different MP, otherwise select No or Don’t know.

In the Holiday Carry Over section, enter the number of days or hours the staff member has taken during the current calendar leave year.

The IPSA Payroll team will calculate if there is any outstanding leave to be paid or recovered from the final pay.

Payment for the days/hours will be added to their final payslip.

Please select whether the value in Annual Leave Taken is in Hours or Days using the drop-down list.

In the free text Holiday Carry Over field please complete the number of days or hours carried over from the previous calendar year, if applicable.

IPSA will only fund a maximum of five days for a full-time staff member.

A pro-rated amount should be provided for a part-time staff member.

In the Redundancy Case Only free text field, provide details of any redundancy payments to be made.

Please also attach a signed copy of the redundancy notice letter to allow payment to be made.

In the PILON Case(s) Only free text field, provide details about whether a payment in lieu of notice should be paid.

Read the Declaration for MP section.

If the staff member is being made redundant, we must be sent a copy of the dismissal notice letter.

Click on the Save as Draft button at the bottom of the page.

You will then be given a form number to take note of.

Select the Paperclip icon on the top right-hand side of the page.

Select the Dismissal Notice Letter on the left-hand side.

Select Add a document.

Select Upload and locate the saved dismissal notice letter that you want to attach.

Select Open.

The document title will default to the saved document name.

Select Save.

Select the X and you will returned to your form.

Select Submit form.

Once you have submitted the form, make a note of the form ID at the top of the page.

Open IPSA Online.

On the IPSA Online homepage, navigate to My information and payslips.

Click the Personnel subtab.

The Employee notice period and Employer notice period are listed under the heading Resource codes.

To approve or reject a timesheet, open IPSA Online.

Select the Alerts icon in the top right of the screen.

Select the relevant alert.

Check the details of the overtime claim carefully to make sure you agree with it.

Select Approve to approve the claim.

To reject the overtime claim add a comment in the Enter a comment field about why you are rejecting the claim and select the Reject button.

To complete and submit a timesheet, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left-hand side.

Select the MP Staff Overtime & Casual Claim Form from the menu.

Add a Form description following the naming convention: Name and week-ending date.

If a proxy is completing the form, In the Resource details box, use the Form for field.

To select the name of the staff member click within the box, press the space bar to show a list of staff members and select the relevant name from the dropdown.

To select a Position, click within the box, press the space bar and select the relevant position from the dropdown.

Select the Calendar icon to choose a week-ending date (this should be a Sunday).

Select the Add button.

Select the Rate field and press the space bar. A list of rates appears, select the relevant rate.

The Rates are:

• Additional hours – for part-time staff for hours claimed up to their full-time equivalent. Hours over full-time equivalent should be claimed as Overtime @ 1.5.

• Overtime @ 1.5 – for full-time staff or for part-time staff claiming above their full-time equivalent.

• Regular time – for casual staff.

• For part-time staff claiming above full-time equivalent, add two rows to the form – one for Additional hours and one for Overtime @ 1.5.

Only one form should be added per week unless a part-time member of staff works more than a full-time equivalent.

Type the relevant extra hours into the correct days. Use the Tab key to navigate through the days and enter 0.00 hours for days not containing an overtime amount.

If needed, you can add any additional information about the overtime in the Reason for Overtime box.

Select Submit form.

Select OK.

Open IPSA Online.

On the Main menu navigate to the Forms section on the left-hand side of the screen.

Select the type of form you would like to check from the list displayed.

Under the heading: Form ID – Please leave set as [NEW] and the system will generate a new ID.

Select the drop-down menu on the right, and choose Value lookup.

A pop-up will appear. Select Search.

Scroll down and select the form number from the list under Attribute value.

From here you can view the progress of the form you have submitted.

Open IPSA Online.

To track a form submitted by a staff member, in the main menu, select Reports from the left-hand menu.

Select the MP/Proxy Form Trackers menu dropdown (this will only be available for Payroll Proxies/the MP).

Select the Tracker that relates to the form you want to track.

You will now see form(s) submitted by your staff members and their status under the Form Status column.

If there is an Action Needed flag, it will be marked with a red block.

"For action with [name]" means the form is with the named individual to action.

If the form is In Progress, it will be marked with an orange block.

"For action with IPSA" means the form has been approved by the MP/Proxy and is with IPSA to action.

If the form is Complete and no further action is required, it will be marked with a green block.

This means the form has been approved by the MP/Proxy and has been processed by IPSA. It will be included in the next pay run at the end of the month.

Open IPSA Online.

Once you have submitted a form, you can track its status.

In the main menu, select Your Employment from the left-hand menu.

Select the My Form Tracker menu dropdown.

Select the Tracker that relates to the form you have submitted and want to track.

You will now see your submitted form(s) and their status under the Form Status column.

If there is an Action Needed flag, it will be marked with a red block.

"For action with [name]" means the form is with the named individual to action.

If the form is In Progress, it will be marked with an orange block.

"For action with IPSA" means the form has been approved by the MP/Proxy and is with IPSA to action.

If the form is Complete and no further action is required, it will be marked with a green block.

The form has been approved by the MP/Proxy and has been processed by IPSA. It will be included in the next pay run at the end of the month.

To update your bank account details, open IPSA Online.

Select the Main menu tab.

Select the Forms tab on the left of the screen.

Select Bank details for expenses from the menu.

Add a description for the form:

Name of form / Who it relates to / Date the form was submitted.

Select the Bank account for expenses tab on the form.

Complete all mandatory fields with your bank details (removing any dashes).

Select the Remittance address tab and complete all the mandatory fields.

Select Submit form.

To update your bank account details, open IPSA Online.

Select the Main menu tab.

Select the Your employment tab on the left-hand side.

Select My information and payslips from the menu.

Select the Payment information tab.

Update the Account No and Sort Code fields.

Select Save in the bottom left hand-corner to complete your changes.